AirtelTigo today announced it is deepening its long-standing commitment to communities in the Ashanti, Bono and Ahafo regions with the launch of “Yεn Nkͻsoͻ Nti” (for our development), an initiative aimed to improve the lives of children in communities through education.

Under “Yεn Nkͻsoͻ Nti” initiative, AirtelTigo will invest one percent of its proceeds from airtime recharge by its customers in the region into development of educational facilities. The initiative, which will run over the next three months, will support and enhance public schools in disadvantaged communities.

The Chief Executive Officer of AirtelTigo, Mrs. Mitwa Kaemba Ng’ambi disclosed this at a media launch of the initiative after a courtesy call on His Royal Majesty the Asantehene, Otumfuo Osei Tutu II at Manhyia Palace in Kumasi.

“Our children are the future and we believe that education holds the key to the successful development of any nation. Through this initiative we expect to touch several schools within the region that need support. Investing in education is our way of giving back to this community that has been very supportive of AirtelTigo. It is our way of having long term societal impact, benefits of which will be reaped for many years to come.”

Selection of schools to be reached through this initiative will be conducted by a committee that will evaluate the needs of each. Public schools in the region as well as members of the community are encouraged to submit applications to This email address is being protected from spambots. You need JavaScript enabled to view it. or AirtelTigo shops across the regions.

“We are confident that our commitment to improve quality education will foster values that can produce pupils who can consciously use their talents to contribute to national development.” She explained that AirtelTigo has been contributing to the development of communities in which it operates including the Ashanti, Bono and Ahafo regions by promoting education.

Before the merger between Airtel and Tigo, she said the former brands renovated two schools and built four schools at select deprived communities across the country. These schools included the St Joseph Basic School in Obuasi and Ehiawoanwu Basic School in Ejura in the Ashanti region and the African Faith Primary School in Banda Ahenkro in the former Brong Ahafo Region.

She expressed appreciation to His Royal Majesty, the Asantehene and the people of Asanteman for supporting AirtelTigo’s business in the region and assured them that the company will continue to introduce innovative products and solutions to make life simple.

Source: airteltigo.com.gh

[caption id="attachment_5171" align="alignnone" width="300"] Mr. Eli Hini, General manager for mobile money financial services at MTN Ghana[/caption]

Some customers of Mobile Telecommunication Network (MTN) in the Tamale Metropolis have expressed satisfaction with its Mobile Money (MoMo) service describing it as a game-changer in terms of boosting business activities.

They lauded the telecom service provider for offering the MoMo service saying it was the fastest, easily accessible and the most reliable money transfer service helping to enhance their revenue generation as well as sustaining business growth.

They expressed their satisfaction in an interview with Ghana News Agency in Tamale on Tuesday at the sidelines of a customer outreach exercise organised by MTN at the Central Business District of Tamale to interact with their customers, listen to their concerns and institute measures to address them.

Mr Inusah Soulisu, a businessman in Tamale said transacting business activities with partners in faraway places used to be difficult adding the introduction of the MTN MoMo made it much easier to send and receive money from business associates from afar.

He said “It was always difficult for me to pay for my goods from Accra because of the long queue in the bank, but with the help of the MoMo service by MTN, I just sit in my shop in Tamale and buy and make payment for my goods without any difficulty.”

Miss Fadila Zakariya, a nursing student said the MTN MoMo service enhanced her ability to save while increasing the security of her money saying “I no longer have fear because my money is always safe and easily accessible to me at any time.”

She explained that being a student and taking student allowances from government, there was need for the operations of the MoMo service to be linked with the E-Zwich service to make it easier to receive her nursing allowances.

She urged Management of MTN to put in security measures that would check criminal activities in the MoMo service to safeguard the money of customers.

Mr Aremeyaw Osman, a businessman at Old Airport, a suburb of Tamale, complained about poor network connectivity around the Old Airport area thereby making voice calls unstable urging MTN to help fix it.

Mr Kwasi Osei Hyeaman, MTN Northern Sector Area Sales Manager described the customer outreach exercise as important saying “The exercise achieved the purpose for which it was organised, and we hope to improve on the various aspects of concerns raised by customers to enhance our services.”

Mr Hyeaman urged customers to help in the fight against fraudsters in the operations of the service by being self-conscious of the security of their MoMo service’s password, saying “In the future we hope customers can transact every kind of business activity through the MoMo service.”

Source: GNA

[caption id="attachment_5483" align="alignnone" width="300"] MTN Market Outreach[/caption]

MTN Ghana, on Tuesday, embarked on a “Customer Outreach Day” at the Kaneshie Market to take note of and address the concerns of customers in accessing the Network’s products and services.

The exercise was organised across the nation to enlighten customers on the new products and services the company has introduced.

Mr Sam Koranteng, the Corporate Services Executive of MTN Ghana, in an interview with the Ghana News Agency, said MTN had declared 2019 as the “Year of the Customer,” hence the exercise.

He said the outreach prioritised enlightenment of customers on the use of mobile money services by exposing them to the rules and prevent them from being affected by the risks associated with using the service.

Mr Joseph Adumuah, the Acting Chief Information Officer of MTN Ghana, said the feedback from customers would be considered in redesigning products and services to suit their needs.

Customers who had not registered with the mobile money service but accessed it through the accounts of family and friends were advised to register to have secured transactions.

Among the complaints made by customers during the engagement was that the network’s data runs faster than other networks.

The customers were advised to bundle their data before using as 4G+ internet services run faster.

Source:GNA

MTN Ghana has organised an Information and Communications Technology (ICT) training programme for girls to equip them with skills to identify and solve problems in different vocations and professions.
The programme, which was held in Accra on Friday, for girls from the ages of 10 and 15 years, was also to commemorate the “International Girls in ICT Day” 2019 on the theme: “Expand Horizons, Change Attitudes”.
Ms Ruth Badoo, the Senior Manager of MFS Operations and Service Delivery, MTN Ghana, said with regard to women who took up careers in technology, there were deficit because of paranoid around technology and women.
She said it was for this reason that MTN Ghana made girls the focus of the training to bridge the gap that existed between men and women in technology.
Traditionally, she said, women were reserved to take up challenging or difficult roles, however, things were changing because women were now developing interest in doing things that were traditionally a preserve of men.

Ms Badoo said the programme would educate girls to understand that technology was not just a career in itself, but involved everything.
“The whole idea is that technology is an enabler or a tool, and there are so many problems in this world that we need to solve, so let’s make use of the technology we have and learn to solve our daily basic problems in our society with it,” she said.
She disclosed that MTN had year-round programmes for girls, women and boys, adding that, it was necessary not to leave boys behind in the quest to equip the skills of girls in technology.
Ms Eunice Annor, the Manager of Learning and Development, MTN Ghana, advised the girls, to offer other professional courses instead of ICT and educate their parents on the importance of ICT.

She emphasised that the girls could enlighten their parents to know and appreciate the beauty of ICT, saying, it could be used to learn vocational skills even on the platforms like YouTube and asked them to develop interest, and think of how to employ ICT to develop initiatives and solve societal problems.
Ms Annor cautioned the girls to use social media networks wisely and asked them to report persons requesting for personal information from them and shun gifts from unknown persons.
During the training programme, the girls asked for explanations on why there were perceptions that women in ICT were anti-social and unable to find themselves husbands, how to develop passion for ICT and opportunities in the fields of technology.

GNA