VODAFONE’S CARE MONTH KICKS OFF

Vodafone Ghana has launched October as a “Care Month” with a host of activities to engage its customer base and lead by example in highlighting the importance of the customer to its business.

According to a statement from Vodafone to the Ghana News Agency, with a brand promise of providing an exciting future for its customers, Vodafone was on course to becoming the digital telecommunication of choice in Ghana.

Mrs Patricia Obo-Nai, the Chief Executive of Vodafone Ghana, according to the statement, led by example on Monday when she interacted with customers from various walks of life at the company’s Cantonments Retail shop.

Her presence meant a great deal to the customers, who engaged her for close to two hours and she distributed gifts in the form of e-top ups to them, the statement said.

Mrs Obo-Nai said: “It was exciting to engage the people who guarantee the sustainability of our business. Our customers are the reason we exist and we should never take them for granted. We have a well packaged line up of activities to make this month special for our customers."

The statement disclosed that Vodafone’s customers across the country stood the chance of receiving airtime, Vodafone cash rewards, hampers and other exciting prizes beginning October 7, 2019, as part of the programme.

Source: GNA

VODAFONE PARTNERS HOLLARD TO LAUNCH INSURANCE POLICY FOR ITS AGENTS

Vodafone Ghana has partnered Hollard Insurance to launch an innovative product in the mobile money space in West African sub-region.

For the first time, Vodafone Cash agents will be insured against robbery and theft at no cost to them; in line with a commitment to ensure their security and well-being across the country.

The product, which addresses a major pain point of agents, is fully funded by Vodafone Cash on behalf of its agents and underwritten by Hollard Ghana.

This implying that agents do not need to pay any monthly premium in order to qualify or keep the insurance cover active.

Since the inception of mobile money services in the country, there has been a myriad of robbery cases across the country.

In some cases, the victims of these robberies are left wounded or in conditions that require immediate medical attention. This product is expected to transform the industry and become the benchmark.

The scheme has two packages, Money Insurance and Life Assurance. Under the Money insurance package, an agent can claim up to ¢5,000 twice in one, should they fall victim to robbery.

The second package, offers the agent a ¢10,000 life assurance cover, in the unfortunate event of loss of life.

Speaking at the launch, Martison Obeng-Agyei, Head of Vodafone Cash, said, “We are excited to introduce this laudable product for our agents. We do understand the risk associated with the work our agents do and we want them to confidently operate in a secured environment.

“This unique product is also a direct response to calls from the Mobile Money Agents Association of Ghana (MMAAG) as well as other key stakeholders within the mobile money ecosystem.

Daniel Boi Addo, Managing Director of Hollard Insurance, said, “Hollard Ghana’s purpose is to enable more people to create and secure a better future.

“Our partnership with Vodafone provides agents with the freedom to operate with ease; knowing that they are insured. In case of an unfortunate event, Hollard will indemnify the agents to reduce the impact on their business and ensure continuity.

Source: myjoyonline

AirtelTigo and Nokia Rollout Smartphone Offer with Free Data and Voice Package

 

In line with its commitment to boost smartphone adoption, telecom operator AirtelTigo has joined forces with Nokia to roll out smartphone offer with free data and voice package for a year.

The Acting Chief Executive Officer, Murthy Chaganti, said, “With our brand promise to make life simple for our customers, we are delighted to partner with Nokia, and we believe that the partnership offers a great proposition to our customers.”

MTN GROUP ANNOUNCES MOMO API HACKATHON IN PARTNERSHIP WITH ERICSSON

MTN Group has granted third parties access to its Mobile Money Access Programming Interface (API) platform.

The open API enables developers and programmers to innovate on the platform and develop products and other solutions that will create a wider range of digital financial offerings for MTN’s customers.

MTN is inviting developers and entrepreneurs, across five countries, to participate in the MoMo API Hackathon to further foster innovation and enhance financial inclusion.

The Hackathon, run in partnership with Ericsson (MTN’s MoMo technology partner), will give app developers based in Ghana, Uganda, Cote d’Ivoire, Cameroon and Zambia the opportunity to create innovative financial and transactional applications using the MTN MoMo API platform.

Finalists stand the chance to win up to USD 2,500, and one team member will win a trip to Ericsson’s Innovation Lab in Sweden.

Source: telecompaper.com